"There
is no finer advertising than the sincere comments of satisfied customers...
many thanks to all of you for taking the time to write!" Gerald Heslinga, President, Indo-Pacific Sea Farms
"I've heard nothing but good things about
you guys." David Ekers, Milwaukee, WI, 2/17/07
"Hi
Gerald! I just wanted to take a few minutes to write and thank you for all
your help with my new tank. All the critters you sent
me arrived in great shape and were very healthy. I'm happy to report
that they have all adapted well to the tank, and appear to be thriving.
Casualties so far: zero! :o)
You've made a real difference in my initial experience
with this great hobby. I'm really grateful and appreciative, and
I really want to thank you for making me a special order... You can bet
that you'll be hearing from me again really soon, as I get ready to start
stocking some other tanks I have cycling right now. Thanks again, and Best
wishes! Aloha!" Cisco Jimenez, Chico, CA, 1/17/07
"We
just put in a brand new refugium... I have ordered
before. Your products rock. Thanks so much!!" Anthony Lombardo,
Baldwin, NY, 1/23/07
"This Is My second order, your service was great last time... Thanks."
Steve Marlborough, Morgan Hills, CA, 1/21/07
"Several
months ago I placed an order with your company. I
was very pleased with the organisms I received, and very impressed by the
care with which the order was packed and shipped. I am now setting
up a new aquarium, and would like to place another order." Barry Egenes,
Bellevue, WA, 1/6/07.
"I placed a mix n match order last
week and it arrived towards the end of the week. I was extremely impressed
with the contents of the order. Even though it went from Hawaii to the East
Coast everything arrived alive... I think this is
one of the best deals in the saltwater industry and I thank you. Will order
again soon." Johnny Griner, Norcross, GA, 12/18/0
"I love my last order of the the Reef Tank Tune-up.
They are definitely doing their job." Sei Hwoa Foster, Suffolk,
VA, 12/17/06.
"Aloha Gerald. Just
wanted to let you know everything is doing well. I think the leather
coral and anthelia polyps have doubled in size already. As an added bonus
the shell you sent the anthelia polyps on has a red mushroom on it! Do those
amphipods multiply? I swear there are more in my tank now than when I put
them in." Mark Remeta, Branchburd, NJ, 12/8/06
"Thanks
so much for the great products you provide! I was so impressed with my
original order that I just had to have more. The worms, snails,
hermit crabs, copepods and live sand are all doing very well and have added
much interesting diversity to my relatively new reef tank. I recommend
your products to everyone I know in the hobby and will continue to do so.
Thanks again." John Harriss, Wilmington, NC, 11/26/06
"Hello IPSF, you guys rock! Here is my order to get
my refugium and sand in my nano reef started. I have a 10 gal main
tank with a 5 gal 'fuge. In addition please send me an order of MiniStars!
Woo hoo I'm excited :)" Brent Van Dussen,
San Diego, CA, 11/15/06
"Have ordered
before -- the creatures are awesome. Thanks for all that you offer the reef
keepers!!" Rick Cornell, Arlington Heights, IL, 11/9/06
"Aloha
Gerald, Hope all is well with you! We are back in the salt tank business.
We would like to order the Live Sand Activator Plus.
Last time we received it from you it was awesome! Of course you don't
remember me, but you and I talked a lot about Hawaii (I used to live there),
and malasada's in particular. haha." Randy & Mary Neihoff, Franklin,
TN, 11/8/06
"Thank you for your quick response. Every message board we go on says good things about you."
Jamie Teague, Hollywood, FL, 11/7/06
"... I look forward
to trying out your products. Several friends in the
hobby have told me that you are the best, and will be able to help
me through this! Thanks again!" Mike Burgess, Orlando, FL, 11/6/06
"
Hi, I purchased a Reef Tank Tuneup a few of months ago and now my
12 Strombus Grazers have multiplied to several hundred." Peter
Meechan, Brooklyn, NY, 11/2/06
"I
have always loved your products and am looking forward to your shipment.
Thanks." Vince Cardinal, Charlotte, NC, 10/29/06
"Very happy with initial shipment, am interested
in purchasing again." Marla Helveston, St. Louis, MO, 10/30/06
"Gerald,
Just a note to say that "as usual" everything was as expected.
I appreciate the quality that you deliver. And in
an ever-changing market place it's nice to find consistency. Be Blessed!
Aloha!" Tim Bardin, Lexington KY, 10/21/06
"Aloha... I just wanted to thank you for the wonderful product and
excellent service you provide. I just received my 7th
order yesterday, and, as always, all the specimens arrived in prime
condition and have adapted well to my aquarium.
I only wish I had had access to your facility and
services 30 years ago when I first started out with marine aquaria.
I recommend you to anyone who would rather bolster their tank's biodiversity
and longevity with numerous critters and plants, than spend the same amount
of money on one or two questionable specimens from their local "fish
store".
I would also add to serious marine aquarium enthusiasts that, ordering
from your farm, that they will most certainly "get more than they paid
for". It's always a thrill to discover just what
kind of wonderful organisms (macro as well as micro) that might arrive with
each shipment...
I sincerely thank you for your expertise, your
fair business practices, and your generosity. Please keep up the good work!"
Rod Ries, Sacramento CA, 10/14/06
"Hi Gerald, I just
wanted to say thank you. My shipment arrived yesterday
and everything looked great. I appreciate all
the extra livestock I found! I've ordered from other mail order aquaria
shops, and I've never received more than I specifically asked for. Your corals look magnificent! Both are now fully
extended and are looking great. Coral from other mail order shops are hit
or miss, (I've had some diseased, and others with parasites infesting the
specimen.) Thank you! I will definitely use your service
again and highly recommend your livestock for anyone looking to do a serious
reef tank." Mike Darschewski, Denver CO, 10/12/06
"By the way, my husband ordered from you recently
and is very happy with his creatures! Mahalo nui loa!" Selina
Burt, Kirkesville MO, 10/10/06
"This is my third
order from you (new tank). Nice stuff!" Bill Raney, Kansas City,
MO, 10/4/06
"Gerald: The macroalgae you sent all the
way to Maryland arrived alive -- gorgeous stuff.
Thank you." Stan Goldman, Timonium, MD, 10/2/06
"My
package arrived just after 10:00 AM this morning... Everything inside looked
good and all critters seemed alive and well. I followed the acclimation
procedure on your web site. I am looking forward to
an amazing tank with your products helping make it so. Thank you so much."
Agnes Gray, Brazoria TX, 9/29/06
"Thanks! This
is the 2nd year I've ordered this package for my tank, the
last one rocked." Jamey Prange, Grapevine TX, 9/29/06
"Bless
you and your children. One of my favorite things in
the world is setting up a new tank. Thanks for being the first to
put something in it." Wayne Kramer, Chicago IL, 9/20/06
"I
was very pleased with my first experience from your company and look
forward to receiving another great order" Anthony (aka the Voice
of WCLV) Greer, Dallas, TX, 9/20/06
"I'm
really excited about ordering from you, :-)." Agnes Gray, Brazoria
TX, 9/25/06
"YAY IPSF! I haven't ordered from you guys
in a while but I just started up a new 125 display +100 sump +75 fuge. I
need critters!!! I purchased a bunch of stuff from you when I setup my previous
system and had incredible results. I'm really looking
forward to getting these goodies in my new system." Bush Williams,
Springfield MO, 9/20/06
"I have been looking at various
sites for 'Pods and the MiniStars. Most places sell one or the other-- you
are the only one that sells both... Have purchased
from you before and been happy with products." Maureen Baker
Wilkinson, Clark NJ, 9/18/06
"Thank you for the little
red mushroom that was on the rock with the anthelia polyps! The
polyps are starting to spread and the mushroom has doubled in size : ) >>"
William Hutt, Millville CA, 9/12/06
"Hello Gerald, Wow... what can I say... Thank you! I
truly appreciate that. I applaud your business on
many accounts, from what I've read, to your captive-bred packages,
and my now personal interactions. You've just made
a lifelong customer!" Scott Burt, Kirksville, MO, 9/2/06
"Hi
Folks. Last order was great! Looking forward
to this one!" John Rothhaupt, Rockville Centre, NY, 8/23/06
"Thanks
again, it's so easy (almost easy anyway) to hand over
money to you." Oliver R. Oakley, Ph.D, Lexington, KY, 8/20/06
"Aloha
Gerald, I would like to order 2 Reef Tank Tuneup Kits, 2 Live Sand Activator
Plus Kits, and 2 Reef Worm Diversity kits... Always
a pleasure ordering from you, I appreciate both your products and
your service!" David T. Parker, Amelia, OH, 8/17/06
"Hi
Gerald, I received the package today and everything looks great and is in
the tank. The strombus and the hermits ran off into the rock pretty quickly
and the trocus got to work on the glass!! I think that the one of the trocus
laid eggs already on the front of the glass!! The
worms also disappeared either into the sand or into the rock... You have so much good stuff to choose from. Thanks for
all your help. I couldn't help look through your list of publications, not
very often I buy stuff from such an educated guy!!" Oliver R.
Oakley, PhD, Lexington, KY, 8/9/06
"Gerald, the package
arrived yesterday, just as you said it would. And thanks for the bonus corals
and 'Pods! The brittle stars, the spaghetti worms,
and the bristleworms were all in fantastic shape and immediately took to
the tank. And even more importantly, my wife and son are completely enthralled
by the new marine life. It was an absolute
pleasure to do business with you, Gerald, and
I look forward to working with you in the future as I establish my first
nano tank! Thanks again." Jason M. H. Storey, 8/10/06
"I
have ordered from you before and was very happy with everything, I
love your web site and tell everyone I know about it. Keep up the
good work." Anthony James Powell, Ortonville, MI, 7/31/06
"Hi
Gerald, I would like to thank you again; it's been
a pleasure to do business with you. I received my order yesterday,
the clams were open in the shipping bags. I acclimated them and by this
morning they have burrowed into the sand and they are (pardon the cliché)
happy as clams." Scott Clement, San Marcos, CA, 7/26/06
"My Rabbitfish loved the Tang Heaven Red so much I
feel obligated to get him some more." Mike Terlizzi, Chandler,
AZ, 7/21/06
"Just got the shipment. Everything
looks great! Even had a few extra critters -
thanks! You do good work..." Joe Lokaitis, Springfield, IL,
7/19/06
"Got them. Everything looked
great! Thanks again." Robert Bash, M.D., Dallas, TX, 7/19/06
"Hello!
Sorry to get back to you so late -- the shipment arrived fine, acclimation
went well, and all the animals are feasting -- the new cleaning crew, as
well as my tang and corals. Thanks for your business!"
Trent Tuggle, Orlando, FL, 6/21/06
"Hi
Gerald, thanks so much for providing the great critters you do." Henry
Michael Balota III, Arnold, MO, 6/7/06
"Gerald, we have
a new 120 RR setup with 60 lbs base and 80 lbs live Fiji Rock. When the
tank went into a diatom bloom, we ordered your Reef Tank Tuneup, Live Sand
Activator Plus, ReefWorms Diversity Pack & SandBed clams. Within 3 days
the diatom algae is almost completely gone and all critical levels are at
0 with pH and calcium within reef limits. Your animals
are little workhorses and this is the place to be for reef maintenance!
Thank you so much for your quick and professional business tactics!"
Lin Valiant, Columbus, MS, 5/29/06
"Aloha Gerald,
I bought from you about 3 years ago it is good to see that you are still
here. I am just starting a new tank again and you have the best stuff to
help everything along. I look forward to getting everything.
Mahalo," Jim Fry, 5/22/06
"Good afternoon! Got my
package this morning and eveything seems just great. The Trocus are very
happy and munching away. The Strombus are foraging around on the tank bed.
The Ministars disappeared within seconds of putting them in, small little
guys that blend in well. The Nerites are happy... Thank
you very much for your promptness and understanding. I look forward
to placing another order in the future." Mark Wold, Elburn, IL, 5/19/06
"Happy
to be ordering from IPSF again! Due to a move I have had to downgrade from
my 180G to a 8G Nano, but it is ok. This order, however, is for a new 25
gallon (15 gallons of water) zoanthid and ricordia propagation tank I am
setting up! It will be barebotton, but have a 6x4" cylinder of "Activated"
livesand, with your Wondermud as the base. That along with about 15lbs of
small LR rubble and a large skimmer will complete the filtration. As always I look forward to another great order from IPSF!!"
Jeremy Sosa, Eureka, CA, 5/14/05
"Thank you, I
did receive shipment today. I did acclimate everything and everything was
good! Thank you so much for the livestock and I look
forward to ordering again." Ron Sinclair, Garden City, KS, 5/11/06
"The
package arrive today in good condition. I am heading home to place them
into the reef tank! Thanks for your fine service.
Regards," Rick Cornell, Arlington Heights, IL, 5/4/06
"Hi
Gerald, The package arrived today in very good condition. I followed the
acclimation procedures and everything went perfectly. All critters are alive
and kicking... I am amazed looking at all those critters
moving in the bags so healthy... Those worms, Mamma Mia, you really
found the real name and the MicroHermits are so active, they are unstoppable!
The MiniStars are beautiful...
"I just finished accommodating the new inhabitants (he he, in fact,
they boarded themselves) and spent the next two hours
hypnotized looking at the aquarium. This addition should have been my first
step after mounting the aquarium. Let me say you are doing a magnificent
work. Thank you very much." Rossana Capi, Bayside, NY, 4/28/06
"Both the corals I got from you have really opened
up and look TERRIFIC!! The critters in the refugium seem to be doing well.
Thank you so much for your quality products!" Praveen Thiagarajan,
Wilmington, DE,4/27/06
"Hi Gerald, this is Carmen in
Los Angeles. I hope all is well with you and your family. Still
have my DSB after all these years and it is working beautifully. Just
time again to recharge a few things." Carmen Towles, Los Angeles, CA,
4/25/06
"I have heard a lot of
good things about you guys. I am looking forward to personally enjoying
your service. Thanks," Praveen Thiagarajan, Wilmington, DE, 4/19/06
"I
had a lot of fun looking through your website deciding what I wanted to
get in the 9 for $99 mix n match. It took me awhile to decide, but I finally
made it. Thank you very much." Joe Davis, Livermore, CA, 4/19/06
"Everything arrived in good shape -- the corals are beautiful. Thank
you!" Mitzy Kennaugh, El Prado, NM, 4/10/06
"Received
my order and am acclimating it now. WOW is all
I can say at this point. Lots of activity in those bags! Thank
you!" Melissa Guillory, Laplace, LA, 3/30/06
"Hi.
I've been reviewing your site and customer comments. It really looks like
you have a great service and many satisfied customers.
I want to kick start everything with lots of new biodiversity. You guys
look like the solution! It's so hard to decide....
you have so many COOL packages!" Scott Laman, Weare, NH,
3/28/06
"I would like to order the Triple SuperSized
Mix 'n' Match Special. I am currently in week 2 of cycle on a 240 tank that
was restarted after hurricane Katrina. I believe
this will give me a great start on my refugium and tank." Melissa
Guillory, Laplace, LA, 3/27/06
"Hi,
this is my second order from you. Great stuff, thanks."
Ron Cook, Beaver, UT, 3/26/06
"Gerald,
I should like to order: Again. Serves you right for providing a quality
product and service!" Andrew Pearson, Hillsdale, NJ, 3/24/06
"Hello, I enjoyed my first order with you so much
I decided to come back and try out your Triple SuperSized Mix
'n Match special." Mike Terlizzi, Chandler, AZ, 3/20/06
"My
package and contents arrived. Acclimation is complete, and I'm
as happy as can be. Thank you so very much for your attention
to providing unbelievable customer service, and
I do appreciate the freebie. What a nice touch!!! Your
products and customer service are absolutely the BEST! Thanks
again." Wanda Tamplin, Newman, GA, 3/19/06
"Hi Gerald,
Back again. I always get so impatient and excited
when I finally get the chance to order some more of your goodies (I can
imagine how my fish would be if they knew). I am starting up
a new refugium so IPSF is the place to go." Rebecca Moslowski, Bordentown,
NJ, 3/9/06
"Hi, First off I would like to say thank you
very much [for the Tang Heaven]. My
powder blue tang, which I thought was in perfect health, has
become much more vibrant in its coloring, and my yellows love it.
This is by far one of the best investments I have
made for the well being of my fish... this
stuff is great, and thank you." Jed Griffen, Cedar Falls,
IA, 3/8/06
"Hello again Gerald: Setting up another tank
in another school and would like to place a triple-super duper sized order... The 2 green tree corals I got from you last year are about
18" tall now -- they have thrived. Thanks for them. They
have been pruned into several other tanks." Nita Irby, DVM, Ithaca,
NY 3/5/06
"I first would like to say thanks
for all that you have done in your field of research." Jason
D. Schuenemann, Kansas City, MO, 2/8/06
"Hi Gerald, I
need 4 Reef Tank Tuneups as soon as you can get them to me... Thanks...
YOU GUYS ARE AWESOME!!!" Preston
Carr, West Jordan, UT, 2/8/06
"The order arrived today
with everything intact and in good shape. I
appreciate the few little extras added in. I'm
very pleased with the order." Andrew Ayers, Salt Lake City,
Ut, 1/20/06
"I've read many
glowing reviews of your products and service." Marcus Kolb,
Phoenixville, AZ, 1/19/06
"I
have ordered from you twice before with great success."
Peter Redel, Racine, WI, 1/17/06
"Hi
Gerald, The order arrived healthy - the tang and foxface quickly
ate up a snack of Ogo - the rest went in to the refugium to propagate. Mahalo
for the extra reef plankton!" Scott Paddon, Sacramento, CA, 1/13/06
"Greetings, I enjoyed your products on my last order.
I just had to stay with the items you offer. As I am setting
up another tank and need to re-seed a dsb I need to order the following
products from you." Chris Elliot, Lebanon, MO,1/9/06
"Hello, This is my second order I am really happy
with your products." Walter DeCormier, San Jacinto, CA,
1/8/06
"Aloha IndoPac, I am
excited !!!!!!! Never have I seen so much bio-diversity for the money!
This is an incredible service to
the saltwater community. I have a microscope. Forget what you can see with
the naked eye. Your water. Your water is full of life. My
new tank will be flourishing in months! WOW!
"Your instructions were very clear. I found everything and a few
extras. I would love to order from you again, but I don't have a need. You have given me everything I will need to keep my tank
in tip-top health minus human error. Unless, you had some crazy
special that would cause me to put some in my other tanks, but, they are
o.k so why bother. Anyway, thanks for a great deal."
Cecil Walker, Bedford Heights, OH, 1/6/06
"Just
wanted to say that everything arrived in perfect
condition and looks great! Thanks for the wonderful product!"
Mike Terlizzi, Chandler, AZ, 12/5/05
"Hi Gerald, I ordered
a Triple Super Size that you put together for me and I just wanted to say
thanks. The whole package arrived in excellent condition and was a day early.
Just wanted to let you know that you have earned
my business. Thanks again for your help." Jack Davis, Ventura,
CA, 11/23/05
"Hi received my
order of Tang Heaven Variety and it's great. It has helped my Sailfin Tang
recover from HLLE ALREADY! (In just a few days -- It was turning
white towards back of body and now it is going back to black and white stripes)."
Tom Vail, 11/12/05.
"I wanted
to tell you how helpful and "fun" your website has been for me.
I have not ordered before from IPSF, but can't wait to get my new stuff.
Thanks again." Jim Dawson, Apollo Beach, FL, 11/12/05, Findlay, OH
"Hello Gerald; Just had to drop a quick note
and say THANKS for all the cool stuff....switched
the tank over to DSB on Friday. Seems like when I go to move the coral plugs,
something is attached ether a red worm, a pod...something. I had no idea
that the... Mini Stars were such a prized
item. The Anthelia is doing fantastic, fronds are
out , body is full...a very pleasant surprise you put in the box... Thanks
again." Randy Rose, Santa Barbara, CA, 10/30/05
"This is amazing. I had heard that you
guys were completely focused on customer satisfaction
but you really went out of your way for me. I
will immediately post a very positive note on my local Reef club board about
how pleased I am at the results. Thanks again." Lane Douglas Denver,
CO, 10/28/05 http://www.reefcentral.com/forums/showthread.php?s=&threadid=698075
"Everything
arrived in great shape- I've never seen so much
life in just a few plastic bags!!!! My tank is crawling with all sorts of
things- great, just great!!! Thanks again!!!!!!!" Bill Zaiser,
Yorktown Heights, NY, 10/28/05
"I'm
really glad your company is out there and propagating these animals and
plants. I will always do my best to support your efforts. If
you look back at your records you will see I have been a happy customer
for many, many years.Thanks." Lisa O'Donnell, Austin, TX, 10/24/05
"Hi Gerald! I just wanted to give you some positive
feedback on the 9-for-$99 items I ordered. Can you believe it!?
5 out of the 8 different animals I ordered have reproduced in my tank, AND
I'M JUST A BEGINNER!!!
"We'll start with the Mama Mia worms;
there are definitely babies as I can
see them in my sand, plus they are on the sides of the live rock. Way more
than I started with. Next, the Mini-Stars
(that are sooo cool to watch at feeding time). There are definitely babies,
considering there are at least15-20 in my tank now, and some of them are
so tiny, it's cool!
"OK, on to the amphipods: I
think I'm actually on my second generation. Yes,
the originals now have grandkids. My sandbed is crawling with
them; that 'pod mat works great! Just as your website reads, the Strombus snails are reproducing wonderfully.
Within a week I had egg-sacs on my glass, and just yesterday I noticed little
holes in them. Well, needless to say, today I noticed about 5 tiny white
specs crawling on the glass, which upon closer examination, are baby Strombus
snails! There might be more of them!
"Now for the cool part, and you may not have expected this, but
either the Trochus or the Turbos have bred.
I don't know which; I have at least one baby, about 1 mm diameter. It's
shell appears to have the swirled cone like a turbo. On the other hand,
I did notice two of the Trochus secreting/spraying sperm and/or eggs during
the first month I had them. In any case, it's really cool. I guess I'll
figure it out as it grows up! I've attached a picture of the baby Turbo/Trochus.
"Thanks for all of the good information
in your emails and the superb animals!" Tim Shellans, Sacramento,
CA 10/12/05
"I received the package today, thanks so
much! The clams are so cool, after I
put them in I came back after a few minutes and all the clams except for
one vanished under the surface! I watched the last one pull itself in...
I'm going to get more when I need more snails: ) Thanks again!!! Tak Tszeto,
Brighton MA, 10/6/05
"Thanks
for being more than fair, businesses run like yours are so far and few between.
You've got my business and referrals for a long time coming:)
Now if my wife didn't get squirmish over worms and brittle stars, I'd order
more from you ;) Thanks again!" Tak Tszeto, Brighton MA, 10/3/05
"Aloha. I need another dose of delicious Hawaiian
mud...." Stephen Kalil, 10/1/05, Bedford, NH
"Mr.
Heslinga: Thank You!! Everything arrived safe and sound. Bunnies
are at it already! Corals are expanding! Clams are digging! Mini stars took
off running! Thanks again." Matthew Morris, Aspen, CO, 9/23/05
"Gerald,
I received the package today and am very pleased with the results! I LOVE all of the creatures and they all arrived healthy
and happy to finally find a new home! Thanks again for the great
customer service and attention to detail! I will definately order from you
in the future!" Mike Shannon, Alexandria, VA, 9/22/05
"As always, your time and efforts are very appreciated,
as well as your time and patience in answering my questions... Thanks again."
Tom Wilson, Oakley, CA, 9/7/05
"This
is my second order . . . first order was
a great bunch of critters. Thanks!" JB White, Austin, TX, 9/6/05
"Gerald,
I received my shipment this afternoon - it arrived on time, in good condition
and I couldn't be happier with the contents! I
have the most colorful refugium in town, and my purple tang loved
the samples I gave him. Aloha." Bryan Ballott, West Palm Beach, FL,
8/24/05
"Gerald, have had great
success with the 'pods from the last order - my Mandarin is visibly plumper."
John Werth, Redmond, WA, 8/24/05
"Received my order today,
everything arrived alive and healthy, Thank's so
much for the extra MiniStars, Pods and Snails." Chuck Russell,
North Babylon, NY, 8/24/05
"The
quality of your critters and packing has forced me to order more!"
Andy Pearson, Hillsdale, NJ, 8/23/05
"Howdy Gerald, All critters arrived in good
shape. Very cool stuff! And thanks for the coral clipping. I'll
let my tank mature for a couple of months and then I'll contact you for
round two." J.B. White, Austin, TX, 8/18/05
"I received
the package today, and just wanted to let you know
how happy I am with it! You did an excellent job packing the items, and
everything seems to be alive and happy! It was great to work
with you, and I hope to order again in the future! Thanks again." Mike
and Sarah Caven, Cottage Grove, OR, 8/12/05
"Thanks once
again, I just got the shipment and everything looks good once again. Our
last shipment is doing excellent in the tank. I think some of the snails
reproduced since there are eggs on the tank glass. Tank
is exciting to watch. Both the leathers have gotten huge as well as the
Anthelia Polyps. The sample of the Short Feather Caulerpa is already spreading...
I'm sure this next shipment will due as well and will make the
tank that much more interesting to watch. Cant wait to get it home and place
everything in the tank. Thanks for everything.
All the specimens were in excellent condition
and I cannot be happier as they are doing great in the tank. Now
I will plan the future additions after these have time to settle in and
get established and I'm sure I will be ordering more in the future especially
the tang heaven once I add a tang to the tank." Sam Saqr, Houston,
TX, 8/12/05
"Everything is looking
good so far... The green leather and anthelia look great... all the critters
are just doing their thing.... I'll be in touch again for additional
orders. I'm sure that the tank is going to benefit greatly from the added
biodiversity. Thanks!" KC Camis, Las Vegas, NV, 8/11/05
"Thanks
for the order Gerald, all are healthy and happy
in their new home. Regards from Wilmington, Delaware." Luke
Reissman, 8/11/05
"YES! Please
do add Today's Special for an additional $19.95. A No-Brainer if I ever
saw one! Thank you very much for the additional offer, and I
look forward to receiving this order. I have heard many great things about
your company, and your customer testimonials speak for themselves. Thanks
for your assistance!" Ken Schuman, Cape Coral, FL, 8/1/05
"I
got the shipment and everything looks great. Thank
you for your fast replies, shipping, and for the excellent products. I
will be getting a list together for a second order soon." Sam Saqr,
Houston, TX, 8/1/05
"Live arrival successfully achieved!
(no surprise that) I've got lots of stuff from tiny starfish to pods to
crabs to "what was that" taking over! Best
$99 I've spent on this hobby in months! I'm very pleased!"
Michael Jones, Bloomington, IL, 7/29/05
"Hello Gerald,
thank you very much! Reading the reviews on your website sold me, and I'm
looking forward to receiving the shipment. It's
so awesome to know it's coming directly from Hawaii." Carol
Paquin, Fruitport, MI, 7/20/05
"Hi Gerald... just wanted to tell you all the critters you sent came
in great shape. The Trocus Grazers (these guys are fast when
they want to be), Strombus, Nerites and MicroHermits are all still alive
and doing a wonderful job on my diatoms and green algae...
What I find particularly funny is one of the snails (strombus or the
ones that came with the live sand activator) uses what I call a "slime
rope" to drop to lower places in the rock. I came home one day and
saw a snail suspended in mid water off one of my powerheads, he then proceeded
to use the rope to climb back up, interesting. Thanks again." Jeff
Wong, Elk Grove, CA, 7/15/05
"I
just wanted to tell you that I love the Anthelia Polyps... they arrived
about the size of a quarter and now a year later they are about a foot in
diameter! They are so pretty and healthy! Thanks for quality
product!" Derick John Smith, San Jose, CA, 7/14/05
"Really enjoyed my last package from you guys! I
am starting up a 24 gal. nanocube to use as a seahorse tank. Could you recommend
a package ofitems that would be good for their environment? Also, I need
a few more 'pods for my other tank. Thanks so much!" Lynn Zucker, Boca
Raton, FL, 7/13/05
"Reading
the descriptions of the above items (and more) I wish I'd known about your
site sooner. It simply sounds awesome. How do I reclaim lost
time and get the most out of your products?" Trent Nevills, Portland,
OR, 7/5/05
"Hi Gerald, I received my order last week
and I just wanted to say thanks. Everything looked
great! So, I would like to place one more order for the Mix n'
Match Special." Joe Urbanski, Harrisonburg, VA, 6/7/05
"You
guys come highly recommended, I can't wait to
find out what I've been missing! Thanks, Sally." Sally Vaughan, Lafe,
AR, 5/31/05
"Thanks, Gerald. My order arrived on schedule.
The packaging was world-class and the labelling
excellent. I was happy to note that there were actually more
of some of the animals than the order called for. By the way, if you remember
my last order, I did all that I could do to kill the Gold Crown Leather.
You told me to hang in there and now it's 4" tall, 3" across and
the centerpiece of my nano... Keep up the good work!" Ed Sprock (Grunfeld
on Reef Central and Michigan Reefers) Shelby Twp MI, 5/20/05
"Gerald,
I just received the packages yesterday and WOW.
Every time I order from you, "You knock off my socks."
I see why I don't order from anyone else except
you because you stick to your word. It is nice to work with people
who have the mentality that "CUSTOMERS service is #1". Thanks!"
Lance Evans, Magnolia NJ, 5/13/05
"Hello,
And thanks for a great product! My Hippo and Purple Tang, and
Foxface love Tang Heaven Red. My Hippo had what I thought was fungus or
ick or whatever, but it ended up being head and lateral line disease (HLLE).
I know this now because medication never really completely cleared it up,
but since eating Tang Heaven he is clean as a whistle! Their colors are
brilliant and they are growing fast! I am preparing a larger tank for them
sooner than I had planned!" Rich Devin, Enfield CT, 5/1/05
"Aloha! First I just have to say that your company is the BEST in every regard; customer service,
product and quality. There is no other company that even comes close to
your level of excellence... and I have had experience with many online and
live stores. Now I tell everyone in New York about IPSF. This
is my second order with you and I can't wait to get it!!! SO onto the ordering!
Thank you so much!" Ishmeal Ben-Avraham, Brooklyn, NY, 4/28/05
"Hi,
Just received my order and everything came looking great. Thanks again. It's always great ordering from you dude."
Jeff Schmidt, Woodhaven, NY, 4/22/05
"Wow
-- let me just say that this is the best deal for any marine aquarium enthusiast.
You have many products that people don't even sell, or are disappointing
when they arrive. Everything that was described in the website was accurate!
I highly recommend the WonderMud to anyone, and the Live Sand Activator,
I saw a MiniStar moving real quick (cute). I love
the sand sifting clams, another specimen I've never seen for sale anywhere
online. I will recommend this website to all my friends. Thanks
sincerely, Homer." Homero Rivera, Paramount CA, 4/7/05
"Just want to say 'Thanks' for the great order. I
have ordered several times before but this is the best shipment yet. I bought
the a triple supersized Mix 'n Match. Lots of life, so much that
I am very surprised. Bristleworms in the Live Sand Activator, and snails
too! More worms and snails in the WonderMud and no telling what all else
is there. I added the WonderMud to my refugium and the LSA to my main tank.
The count even exceeded six on several of the items. Much more than I expected!
The Lime Green leather was much larger than before and looks great in my
tank. All alive and well. Thanks again." David Lattimore, Houston TX,
4/7/05
"I'm very pleased with
my last order and want to make another!" Monte Moore, Greenbrier,
AR, 4/2/05
"Gerald, I just wanted
to say 'Thank You' for the absolutely amazing Mix and Match Special!! The
diversity of infauna I received was amazing in your Wonder Mud
and Live Sand Activator. Also all the snails and hermits went right to work
the moment they were put in my display! I should have ordered from you years
ago! Thanks." Chris Schofield, Chandle AZ, 3/17/05
"I have heard some great things about your company!"
Ishmael Ben-Avraham, Brooklyn NY, 3/16/05
"Hello
Gerald, The order arrived in perfect condition,
heat packs still a bit warm. Thanks for everything. We'll be
back." Dennis Toner, Clifton NJ, 3/16/05
"I'd like
to order your Mix-n-Match special for my new office reef tank (have
ordered this for home before with great results)." Richard
A. Morgan, Bethesda, MD, 3/6/05.
"I
am anxiously awaiting your shipment. You have been highly recommended by
several very helpful marine aquarists in the greater Pittsburgh area."
Kurt Marks, Mckees Rocks, PA, 2/21/05
"Thank
you for your prompt reply to my questions earlier. It was a great
help for me to decide on the right products." Deedra Erickson, Sidney,
MT, 2/21/05
"Thank you very
much for all the advice, and for doing wonderful research to broaden our
understanding of the marine world, and preventing the trade from eradicating
many species." Chris Sipe, Iowa City, IA, 2/12/05
"This
is my second order with you and was very happy with my first. Can't
wait to get it!! Thanks!" Tammy Marinac, Idaho Falls, ID, 2/19/05
"Gerald, I just received my order, and everything
looks great... The Trocus, Nerite, and Strombus grazers all are
doing fine (thanks for the extras by the way!), and the Ulva sp. is beautiful!
I took your advice and went with the 10 G instead of the 5 G and I have
a couple pieces of LR and with the pod mats and Ulva. It is an attractive
tank to say the least... Thank you SO MUCH for
your help." Jason Farnum, Jennings, Fl, 2/16/05
"Hello.
Here is the information for my first order. I must
say I am very happy to discover your website. I have been searching for
similar products, but my LFS wasn't giving me any hope. Thank you!"
Peter Laskey, Windsor, CA, 2/16/05
"My Mix
& Match order arrived... Got it all in the tank and the micro hermits
took off all over the place -- even changing shells. The snails are already
roaming around the tank. I had to go back to work,
but I'm anxious to get home and see everything in action. Thanks for your
great service and super product." John F. Martin, Coeur
d'Alene, ID, 2/8/05
"Hi! I would
like to order Coral Heaven in the standard size. My corals really love this
stuff!" Cindi Phoenix, N. Ridgeville, OH, 1/19/05
"The
order has arrived and the plants and added to their respective tanks. Thank you for the expert packing and fast shipping. I
have cordoned off asegment of my 'fuge just for the new macroalgae, and
have seeded it with 'pods. Most of the snails are hard at work already,
and my hermits arefighting over the new shells.
I'll be placing a new order soon!" Hal Stanley, Smithfield,
VA,1/13/05
"Hello! WOW! MY last
order was great... Thanks for your great products and service!"
Austin Willis, Verdi, NV, 01/9/05
"I
received the Mix n Match shipment today and everything was perfect.
I purchased these items this time last year and thought it prudent to add
more genetic stock to my reef tank. Certain animals do get depleted over
time. I removed all the gadgets from my tank, except for a deep sand bed,
a protein skimmer, and pumps for circulation. Never looked better over a
year later. Simplicity and regular water changes seem to be the key.Thanks
again... Joe Taggart, New Castle, DE, 12/29/04
"This
is my second order from IPSF. I was very pleased with the service and condition
of the first shipment. Everything still appears to be alive and
doing well." Michael Pierce, Simi Valley, CA, 12/29/04
"I would
just like to thank you for the great service and products you provide. I
recently moved my 180 gallon reef tank and needed to replenish my critters,
and IPSF really came through. I set
up a 40 gallon growout tank int he garage for Tang Heaven along with growing
Green TH in my refugium. Above the 40 gallon is a single 96W 6700K PC, and
above the 15 gallon refugium is a single 36W PC. My
Blue hippo, Achilles and Purple tangs, along with my Lawnmower blennie love
that algae! Attatched are a few pics of the growout tank and
the fish eating.Thanks again!" Jeremy Sosa, Los Osos, CA, 12/12/04
"Aloha
Gerald, My order arrived safe and sound, and everything
is acclimated and in my new tank. Thanks again for your great service and
quality product." Dave Parker,
Amelia, OH, 12/8/04
"Thanks very much for your time,
you have an amazing site here, I look
forward to ordering more things from you in the future." Miguel Tolosa,
Philadelphia, PA, 12/8/04
"Gerald, just to let you know,
everything came in great condition. My new tank's
bio-diversity just increased by a few orders of magnitude:) Thanks"
--Tri Tran, Union City, CA, 12/4/04
"Hi Gerald, I was very
pleased with my mix in match order I received from you almost 2 months ago.
The amphipods and snails are reproducing like crazy (I haven't
seen small snails yet, but I have seen many eggs). I noticed many small
BristleWorms, Mama Mia worms, and Mini Stars from the Wonder Mud and/or
Live Sand Activator Plus...Overall I loved the order ... Thanks," Mark
Law, Rochester, MN, 12/3/04
"You
have great references from MASST, our local South Texas marine
assoc." Jim Wagstaff, TX, 11/23/04
"I received the
shipment and acclimated as per instructions. Everything looks great! The snails are my favorite part! Those baby Trocus Grazers
just scoured my live rock! Where before was a nasty coating of
diatoms and hair algae, when they left I could see the bright greens and
purplesof the underlying coralline algae! It was incredible.
"The mini brittle stars were great, too!
I found one last night in its little hole--only a couple arms
poked out, but they were actively curling.
"Also, the amphipods are now everywhere
in my tank. They're just as much fun to watch as the snails....
l will certainly be ordering from you again. Thank you so much!" Raph
Martelles, Hillsboro, OR, 11/22/04
"Hi
Gerald, Got my package today, everything looks great. Thanks a lot!"
Andrew Taylor, Philadelphia, PA, 11/5/04
"We
got everything promptly and are pleased. The clams dug in right
away!" Emory B. Peters, Fairfax, VA, 11/5/04
"By the way, the MiniStars that I had ordered from
you have reproduced almost too successfully
in my aquarium. There are little white arms everywhere! Thanks," Marie-Josee
Desbarats, Chicago, IL, 11/1/04
"Thanks so much for the
quick reply. I will definitely be ordering from you. Great
customer service!!!!" J. Howell 10/25/04
"Thank you for such a wonderful offering."
Bob Webster, Dublin, OH, 10/23/04
"Hi
Gerald, I was extremely pleased with my order the last time, I've decided
to order again! Thank you also for the free coral..." Angela
Di Pietro, San Francisco, CA,10/12/04
"Just
wanted to let you know my order arrived safe and sound. Everything was in
excellant shape & nicely packed. I put the Live Sand Activator
Kit in and I must say I have critters galore. The Mix & Match items
are great. The snails, hermit crabs & sand clams are all very happy.
Thank you very much for the freebies...they are
also doing great. I am looking forward to doing business with you again.
I would recommend you to anyone looking for quality products.
Thanks again." Sandi Strain, Toledo, OH, 10/11/04
"Thank
you Gerald. I really appreciate prompt and courteous
customer service. I was VERY happy with everything that I received.
You have definitely earned my business in the future.Thank you again."
Bill Goldsberry, Springfield IL, 10/10/04
"Thank
you for your prompt and complete response. I have your amphipods,
which are thriving and multiplying like crazy, caulerpa and your snails
Trocus and Stromblus...The growth I have now in
the main tank is good and natural as opposed to nonexistent!" Emory
Peters, Fairfax, VA, 10/8/04
"Hi Gerald, Just wanted
to let you know that my order arrived in fine shape
last Saturday (Sept 11). Everything was nicely packed and in excellent condition.
The microhermits are cruising the tank in new shells I've provided and the
snails are doing fine as well. The plant life and worms went into the refugium
and are thriving. I've just purchased a Yellow Tang and will be feeding
it some of the macroalgae I bought from you. I will be ordering again when
it's time to "recharge" the tank/refugium!" Scott Wolff,
Boulder, CO, 9/17/04.
" We received
the shipment yesterday in excellent shape- all of the animals look great,
and are doing fine. Thanks for the "freebies", too...
I look forward to ordering from you again." Jeff Fort, Fairfax, VA,
9/17/04
"I first want to that
you for your order I received a while back, Mix and Match. It was great!!
You also included a small frag... It is about 6" tall and looks great
thanks to the Coral Heaven." Terry Jordan, Fort Collins, CO, 9/12/04
"Hi Gerald! Time for another order, my tangs are tapping
on the glass, "What's with the dried Nori, mom???" Shelia
Black, Sacramento, CA, 9/10/04
"Thank
you once again for providing one of the best sites on the web to us reefers.
Two thumbs way up already!" Steve Krauskopf, San Antonio
TX, 9/4/04
"Just a quick note to let you know everything arrived safe and alive this morning. Thanks!
I think the critters will be happy in their new home." Cheers,
Robert Belas, Baltimore, MD, 9/02/04
"Thanks
you so much. By the way this is my second order. Your deals are fantastic!" Greg Hyuk Bae, Long Branch, NJ, 9/01/04
"The leather and Acropora I rec'd from you a few months
ago have done better than any other I have ever rec'd via mail.
Thanks so much" Nita Irby, Ithaca, NY, 9/24/04
"Please
process the order and thank you for the deal!!!!!
You guys over there on the islands are awesome!" Mike Rowe,
Los Gatos, CA, 8/19/04
"Can't
wait!" Kristian Blew, Denver, CO, 8/20/04
"I definitely am excited about your product offering--
I already have a 20 gallon refugium tank setup and ready for the algae and
amphipod breeding-- thanks for selling such environmentally
conscious offerings." Rick Rourke, Plantation,
FL, 8/06/04
"So glad I ran across your web site. Great information. I would like to order the SurfZone Live Sand Activator
Plus with the Wondermud." Paul Hille, Galveston, TX, 8/03/04
"This is my third order... I
cannot tell you how pleased I am with the quality of the specimens and the
livestock you distribute. My snails are breeding like crazy and
now I need to populate a new tank. Please send me 1 (one) Reef Tank Tuneup."
Aaron D Kulick, Seattle, WA, 8/1/04
"Everything
arrived today and looks excellent. Thanks, much!" Jamie
Henderson, Sunnyvale, CA, 7/28/04
"It's
been quite some time, and the tanks are doing awesome. My Strombus
Grazers continue to multiply before my eyes. Now that summer time is here,
I think it is time for another tune-up. It is amazing how fast my tank goes
through the Tang Heaven Red also." Steve Vallone, Plymouth Meeting,,
PA, 7/02/04
"Wow!!! There's stuff crawling everywhere
in my tank. The MicroHermits and Strombus are busy day &
night. Only had my critters 4 days and have baby 'pods already, plus a noticeable
decline in algae. Anthelia and leather corals doing great. I'm
extremely pleased with my Mix & Match and the service is as good as
it gets. Thanks." Ed Lee, Rocklin, CA, 6/23/04
"I'd
like to order a larger than standard package of Tang
Heaven Red, but don't know how much... All I know for sure is
my fish gobble it up like spaghetti."
Marty Ridner, South Haven, MI, 6/28/04
"I would like
your 9 for 99.95 special. This will be for my new 35 gallon refugium. This will be my third order. I really love your products
and service. The best in the industry." Woody Oakley, Fresno,
CA, 6/13/04
"Hi Gerald - My parcel arrived yesterday
and I thank you for all the extras and for the
lovely corals and my tank thanks you for the increased biodiversity.
Once in the tank coral polyps were out in ~15 minutes." Nita Irby,
Ithaca, NY, 6/10/04
"Hi, It's been awhile since my last
order, but everything was growing so well that
I ran out of tank space!" Peng Ho, Lynwood, WA, 6/10/04
"I received my shipment and it was better than you
advertise. I can not believe how nice my shipment was. Thank
you and I will reorder again." Woody Oakley, 5/27/04.
"Hello. All critters are doing well. Too well, actually.
My tank and my neighbor's tank are so clean of algae, we are
concerned that there isn't enough food to sustain the critters." Tom
Grubbs, AZ, 5/24/04.
"Gerald, Received my shipment today.
It arrived at 2 PM EDST about 3 hours earlier than originally estimated
and 1 hour earlier than FedEx was tracking to. Everything
looked wonderful in it's packaging. The micro-hermits are already
adopting new shells. Some of the snails look to be dormant but everytime
I come back to the tank another one is gone or moved. Perhaps one bristle
worm didn't make the trip but the rest of his buddues have "disappeared".
The mysids and red Tang Heaven are in the 'fuge and appear to be OK...Thanks
again." Ed Sprock, Shelby Twp, MI, 5/13/04
"Everything...
was fantastic, including customer service. Keep up the good work! Looking
forward to continue doing business with your company. Thank you. "
John A. Lombardi, LindenHurst, NY, 4/30/04
"Hi
Gerald, thank you sooooo much for the extras (Freebies). It was
a great surprise after the business morning I had...it made our week. We
will take good care of them. As usual everything arrived in excellent condition.
We'll be ordering soon." Rebecca Moslowski, 4/28/04
"Hi guys! I loved my first order that I got from you
and I'm almost out of Tang Heaven. I have two fat and happy tangs. It's
time for another mix& match special." Sheila Black, Sacramento,
CA, 4/26/04
"Thank you for the
outstanding customer service. This will indeed work for me. Thank you so
much for the help." Brandon Wilson Mequon, WI, 4/22/04
"Thanks for the professional processing of my order
Gerald. Can't wait for the blessed arrival either. But if this
part of the processes is any indication, all will be outstanding. Thank
you." Randy Short, Council Bluffs, IA, 4/21/04
"Aloha IPSF! Just wanted to let you know my order
made it to MA. alive and kicking! You sent TONS of 'pods and those RED Mama
Mia Worms are pretty cool, sticking their fingers out everywhere! The
Tang Heaven Red was a nice bonus- I didn't know it came with the 'Pod Breeding
Kit. My daughter loves the Microhermits and has held them in her hands,
and has them in her own tank. All in all, I was
more than happy with your 9 for $99! This is all I have in this
tank, preparing it for seahorses and now it looks alive. Thanks again for
an awsome job!" Lorraine Bailey, Sandisfield, MA, 4/19/04
"I really appreciate what you are doing with all the
captive reared critters! I have let many people know of your
site, quality packages, and what you do for the hobby. Keep up the good
work!!!" Steve Nichols, Lexington, KY, 4/18/04
"Gerald, Thanks as always for the quick response and
recommendations. I am hoping to have the refugium ready in the
next few weeks, at that time I will place an order for the package you listed
below..." Bill Carson, 4/12/04
"I
received my shipment last week and I'm very pleased... The anthelia is doing
great, and we frequently see signs of the worms and pods. The tank is off
to a great start. Thanks for your help." Paul Durrant, 4/7/04
"I got my stuff today It all looks great thinks
so much." Vanessa, 4/2/04
"You
got so many interesting things that I've got to have it all! Thanks,"
Brian Anderson, 3/29/04
"I've
heard great things about the Mix 'n Match package in the various reef forums,
and I'm looking forward to stocking my tank. Thank you for your
help and keep up the good work!" Paul Durrant, Kansas City, MO, 3/23/04
"The shipment arrived tuesday in good shape. Quite
pleased with the criters received. Thank you," Tania Dunlap,
Paradise, CA, 3/25/04
"My order
arrived in good shape about noon today (24th) well packed, warm and alive.
Thanks much," John LaGrange, 3/24/04
"Thank you very much, your company is the best I have
dealt with on the internet." Richard Dercole, Ramsey, NJ,
3/13/04
"Your package arrived
today. Very pleased. Little critters scurrying around my 90 Gallon Indo-Pacific
Reef tank." F. E. Mouton, Shreveport, LA, 3/12/04
"Gerald, Wow! you are a class act, best in the business!
Mahalo," Art Avilez, CA, 3/10/04
"Hi!
Just wanted to let you know I received my shipment and everything is alive
and doing well. Thanks again for your service,
It's comforting to know I'm not impacting the oceans with your product.
I'll be sure to order from you again!" Mike Darsshewski,
3/8/04
"Shipment arrived, everything
is great and the Tang Heaven is beautiful. Thank You," Gary
Case, 3/5/04
"Gerald, I wanted to give you a status update.
The Reef Amphipods are doing excellent; they
seem to like to eat the Tang Heaven RED. There seems to be a population
explosion and thus following a depletion of the TH RED...
MY SAND BED IS GOING NUTS! I even have baby brittle stars mysteriously.
Lots of life and weird creatures constantly discovered. I now have a population
of worms in my sand bed. The plugs of the coralline have by far been the
best item for my tank; I finally have successfully propagating coralline.
Pink Purple and even Green? I constantly see the population explode. AS A SERIOUS HOBBYIST, I AM IMPRESSED. Where others have
failed in bringing biodiversity and life to my tank you have succeeded.
Many thanks to you." Jim Newell, 3/4/04
"I
wanted to let you know that everything arrived in great condition. The leather corals are awesome!! Is the green color of
the green leather for real? WOW!! Will it stay that color? Thank-you.
I was wondering what I should feed the amphipods? Do they need anything?
They are all running around the refugium!! The worms and mini starfish are
all fine. Thanks again." Dianna Orona, 2/26/04
"Thank you, the shipment arrived with no casualties
and as far as I can tell, every single animal is still doing very well after
a week. I see the worms from time to time; the Trocus snails
are doing a great job mowing down the hair algae and have already cleaned
about half of my rock completely. The hermits have each already swapped
shells many times and are clearly working on what's left of my diatom bloom.
The Turbo snail is elusive, but I see him most nights. The Strombus grazers
are very busy but haven't started laying eggs yet from what I can see. The
Nerites spend a good amount of time at the water line during the day, but
get into the tank every night and are doing a good job on the glass. Everyone
is active, hard at work and healthy. Thank you!" Michael Bohan, 2/23/04
"I just wanted to let you know that everything arrived
in great shape! Also, my two Tangs are now definitely in "Heaven"
with the "Tang Heaven", they nibble, swim about a foot
away, then turn and head straight back. They can't stay away!! I put the
most of it in my refugium so that I can put smaller amounts in the main
tank." Cheri Pawlak, 2/20/04
"The
order was awesome and everything is doing well in my tank. I
will definitely be ordering from you again! Alexandra "Lexi" Reynolds,
2/17/04
"I have ordered Tang
Heaven several times in the past couple of years. All my tangs really love
to eat it, and now they won't eat anything else. After a just
a few days, I noticed how much more plump all my tangs were. I just can't
seem to keep up with their appetite for it. I placed 2 single orders for
Tang Heaven just a couple weeks ago and I am close to needing some more
already. I would be very interested in placing a bulk order if possible."
Michael Hering, 2/26/04
"The
first order of your Mix and Match helped me to completely cycle in less
than 4 days and remain stable without any fluctuations at all." John
Russel, Frisco, TX, 2/15/04
"Have
ordered in the past from you, extremely happy with everything, look
forward to the order thank you!" Kaureen Perez, Tustin, CA, 2/13/04
"thank
you so much for the order!! everything arrived alive and healthy. all the animals acclimated quickly and the amount of life
you've given to my sand bed is great! i will be recommending
you to all my friends and will be ordering again in the future." Sung
Lee, 2/13/04
"...my lime green
leather is doing well, my gold crown leather is HUGE, my trocus snails are
reproducing like mad, and my amphipods seem to be doing well also. I
didn't even know if I had any amphipods until I bought a large red sponge.
They chewed that thing up within one week. At night, all you'd see is hundreds
of amphipods chewing through this poor sponge. Oh well, guess I can't put
sponges in my tank. Point is, more than happy with
the results of my order. Thanks!" Tim, 2/8/04
"Everybody
arrived on time and in great shape. Thanks for
the bonus screaming green leather start on the Anthelia start
I ordered. it came in short with a cauliflower head, but when it hit the
tank all the branches got reeeeaaallllllllyyyyyyy lllooooooonnnnnnnggggg,
looks like it may turn out to be a "rasta" leather. I
have never seen anything alive that was that neon--it's highlighter green
under the regular MH/ actinic compact fluorescent bulbs and a true highlighter
yellow (!!!) under 03 fluorescent Actinics alone. Is that your
"lime green leather" that's offered as a supersize item, or just
a very happy chance? I am a newbie small scale reef farmer, am propagating
corals and selling them to the local fish stores and bartering for special
starts with 2 reef farmers in California. It'll be a while before that baby
gets big enough to frag, but it will be a huge hit when it does. That coral
alone has the potential to eventually pay for my entire order!" Kari
Yanski, 2/3/04
"Thank you Gerald.
This how all businesses should be run." Ryan McPhillips,
Laguna Niguel, CA, 2/02/04
"Aloha
Gerald, I am placing my third order because I love you guys! Your stuff
is fantastic!" Chris Kampanowski, 1/28/04
"Just
wanted to drop a line and say that the 9 for $99.99
Mix and Match package that I ordered just after Christmas is doing great! Everything has acclimated, especially
the pods who are breeding like rabbits. My refugium is literally swarming
with the guys. I was a little worried that they would get chopped
up making their way to the display tank but apparently they are making it
ok, as I have them all over the display tank as well. Thanks for everything!!"
Charles "Chris" Connell, Canton, GA, 1/25/04
Thank
you very much for the info. Love your site and
product line. Very informative site as well." Paul Gemeinhardt,
Rancho Dominguez, 1/23/04
"I
received my order this morning. It is awesome! I placed everything
in a refugium... thanks." Ray Tancredi, Philadelphia, PA, 1/15/04
"I
received the order last week, and posted a thread for fellow reefers.....
Thanks again. Everything made the trip , and I can't wait to order again! Thanks."
Ryan McPhillips, Laguna Niguel, CA, 1/14/04
"Hi there!
Just wanted to let you know our shipment arrived yesterday and everything
looks great! Thank you so much! I'm glad we found
you guys -- you are an excellent company. Happy New Year!"
Stephanie Edwards, Brighton, CO,12/31/03
"Howdy! I got
everything bright and early this morning. Looks
really good! Just wanted to say thanks." Scott Click, Tacoma,
WA,12/31/03
"Got it! Everything
looks great. I always enjoy my orders from you." Jon Bertoni,
Mountain View, CA,12/31/03
"hi its jamey from staten
island don't know if u remember me or not but the
order you sent me a few months ago did wonders for my tanks...
i have sps lps and soft corals and clams corcea... i've givin you're company's
name out quite often and i hope it brings you much business as you truly
deserve it - quality stuff and great customer service...
thanks" Jamey Depp, Staten Island, NY, 11/27/03
"Hello
again, and Happy Thanksgiving! I am pretty much
addicted to your incredible products, and currently planning my 3rd. order!
Both previous orders went right to work with nothing but success! Thanks
in advance." Steve Vallone, Plymouth Meeting, PA, 11/26/03
"I
just wanted to let you know that I received my mix and match order Nov 5th
and within two weeks I already have baby snails
in my tank (with no other organisms except live rock in the tank prior).
So any claims that snails MAY breed are completely false. THEY WILL BREED.
Thanks so much!" Aaron D. Kulick, Seattle, WA,11/20/03
"That Mix 'n Match Special has already made such an
unbelievable difference. ... All that reef debris I call "dust"
gone in 24 hours.Thanks so much, I am looking foward to the next
shipment." Rebecca Moslowski, Bordentown, NJ, 11/13/03
"Wanted
to send you a quick thank you for the shipment! I
must admit that I had doubts about the claims on your website, but I was
pleasantly surprised when I opened my box. The Lime Green Leather add-on
was KILLER! Live Sand Activator is also a great way to keep your sand bed
fresh each year. You've earned a repeat customer!" Ryan
Bowen, San Francisco, CA11/11/03
"Hello... I would like
to tell you that everything I received from you
in my last two orders was great. I am very happy." Pete
Redel, Racine, WI, 11/13/03
"Wow!
You guys sure know how to ship! Everyone arrived safe and sound
and settled in nicely. Most of the pods found themselves on the dinner plate
of my damsel. That's life on the food chain. You have a repeat customer
here! Thanks," Rene Degonia, Las Vegas, NV,11/12/03
"Gerald,
I recently received an order from your company. I
am very pleased with the quality of the product and the service." Lance
Smith, Hixon, TN,11/10/03
"I
was really pleased with my order two years ago when I was starting
my new 29 gallon tank. I'm still seeing the benefits two years later. I
want to do the same for my new 180 gallon reef tank that I just started.
Two hundred pounds of uncured rock were introduced today. I want to start
with a new Mix 'n Match package to get my sandbed started. Thanks,"
Jim Newlin, Martinsville, IN, 10/30/03
"Gentlemen:
I received my order early this morning and everything was super! I
had purchased a "clean up" package from a local fish store for
$99.00 and your order was twice as much stock for
half the price! Everything looks great and the critters are eating
so much algea that the live rock is actually starting to show now. Thanks
again for the remarkable service!" Jimmy Clifton, Amarillo, TX, 10/24/03
"This is my second order of your wonderful natural
product from Hawaii. My tangs (Hippo and Yellow) go bananas over it! Their
health has never been better thanks to Tang Heaven. Thanks!" Kevin
R. Good, Berkeley Heights, NJ, 10/19/03
"Hello
there! I'm really excited to receive these items, I've heard nothing but
great things about you guys." David M.Conners, Clinton,
CT, 10/15/03"I would like to place an order with your fine company.
I am very excited to be doing business with a website that is so highly
recommended." Alan Stanford, Hoffman Estates, IL, 10/14/03
"I recently made a purchase of a Reef Tank Tuneup
and an Amphipod Breeding Kit... I am extremely happy with both."
Steve Vallone, Plymouth Meeting, PA, 10/13/03
"Your
package is great! Everything looks good and thank you for giving
me the extra snail, clam, etc. I'm really happy.
Nice day!" Andrew Lou, Sun Valley, CA, 10/04/03
"I
ordered some of your algae and critters in a mix'n'match special back in
July. I set up a 20 gallon refugium beside my main tank and put all of the
order into it (clams,worms, algae,wondermud, snails..ect). The
results have been most impressive. I was more interested in nitrogen
and phosphate control when I set it up. It does that well. Water is clearer.
The skimmer output has probably decreased to 25% of its former output. Water
changes are done more out of habit than need at this point and much less
often. I sat and studied the tanks last night.
The corals, fan worms, and polyps have probably grown as much in 2 months
as they have in the preceding year. Pure water? Partially. A
really close look at the refugium provided the rest of the answer. Small snails, amhipods, worms, plankton, and lord knows
what else that you had in there were everywhere. Food for the main tank
in constant, never-ending supply. This is perfect. One little refugium and
everything gets the right diet and the algaes keep the water purer than
it has ever been. Talk about a no lose situation! Thanks."
Lee Cooper, Batesville, AR, 10/1/03
"Gerald, Thank you very much for the great service." Ty
Tran, Sunnyvale, CA, 9/22/03
"I'm
ready for more! I received my first order Feb 21, 2003. Now I must have
hundreds of strombus snails! And my fat little mandarin goby is demanding
more amphipods, so I started a 10-gallon breeding tank just for them."
Leslie I. Krzeczowski, Scotts Valley, CA, 9/12/03
"My Tangs love that Tang Heaven. They are getting
fat and have deep coloring. Even my clowns and Coral Beauty Angel eat the
Tang Heaven. Thank and Aloha," Joni Hasse, West Chicago,
IL, 9/06/03
"Hi Gerald, I will have to say, all the items you shipped me were great. Everything arrived
alive and kicking even though I was worried about the hot temps
here in Kansas and what you shipped was awesome. The quantity of everything
that arrived that I ordered was much greater than what was actually ordered
and the quality, like I said earlier, couldn't have been better." Kevin
Steinle, Concordia, KS, 9/05/03
"All
items arrived in good condition with your usual attention to detail.
Thanks so much!" Kris Shanks, Petaluma, CA, 9/05/03
"Shipment arrived just fine. Everything looked great
and was added to the tank last evening. Thank you." Debbie Neiferd,
Lafayette, IN, 9/05/03
"Last
week I received my first order from your company (a Mix n' Match special).
Everything you sent arrived in excellent condition and is doing great in
the tank. I am very impressed with the way you conduct business and the
quality of your product and I will certainly be ordering more from you in
the near future as my tank matures." Dennis Hass, Delran,
NJ, 8/30/03
"Dear IPSF... I
would like to order my seventh Mix 'n Match Special from you. Thanks for
a Great Job!" Michael Nassenstein Grovetown, GA, 8/27/03
"Hi
Gerald, My order arrived alive and kickin. All are doing well. Thanks for everything and keep up the great work."
Terry Onnen, Topeka, KS, 8/09/03
"Hi,
just a note to say..WOW!!!!!! The Tune-up kit is just great.
I had a MAJOR hair algae problem. But no more. All the critters arrived
in good shape and went to work. The algae is gone, and coralline algae is
covering the rocks. This is the best group of snails
and crabs I have ever purchased. The Strombus Grazers are multipling like
crazy. Thanks, " Bill Moyer, Carlisle, PA, 8/07/03
"I'm
back for another order for a new 60 gal. reef tank and its refugium. I've been extremely pleased with all the stuff I've ordered
in the past and they are all thriving." Anthony Uy, Concord,
CA, 8/06/03
"Hello Gerald, My Reef
Tank Tune-up crew arrived shortly after 9:00 a.m. this morning,
and they are all busy doing their thing in my 72. They all came in in great shape, and for that I
am grateful. By the way, the little clams that I got a week ago in the Mix
& Match have now all burrowed into the substrate, for which I am also grateful to you for the magnificent job IPSF
does. No losses, and I'm thrilled to have all aquacultured critters. Thanks
again for a great job." Peggy Nelson, Stillwater, MN, 8/02/03
"Got the critters and algae
packs. Everything was fine. I was amazed at the amount of algaes that you
include. I was putting everything into a 20 gallon refugium off
of the main tank and was beginning to wonder if it would hold it all. It
didn't so I dropped some into the main tank to see what the tang would do...
Thanks." Lee Cooper, Batesville, AR, 7/31/03
"Just
received a large order of detrivores/macroalgae/LS/etc. from you last week
and I couldn't be happier with my new critters." Steve Williams,
Houston, TX, 7/29/03
"My Mix & Match arrived at 8:40
a.m. and everyone's in the 72. The Strombus and
Nerites are on the move, and the mini stars were all active and scurrying
around the bowl when I acclimated them... Thanks for your great service..."
Peggy Nelson, Stillwater MN, 7/25/03.
"Thanks
for the order. Everything arrived in great condition... generally, a very
great diversity of organisms." Steve McGlothlin, Clarendon
Hills IL, 7/24/03
"I have heard
great things about your company, and think it's high time I had
some first hand experience." Stephen B. Williams, MD, Houston, TX,
7/19/03
"Gerald, I just thought I would let you know
that my shipment arrived safely last week. Everything
was packed really well and is looking good. Its been just over
a week now that I introduced everything into my tank and all are doing extremely
well.
"Last year I read alot of the positive
feedback from your customers and this was a deciding factor when I placed
that order. After being so pleased with my initial order I had
my own positive experience that helped me to decide to place another order
with you. I plan to order from you when I need something you offer many
more times in the future...
"I chose to Super-Size my order with the
leather corals. Both are doing BEAUTIFULLY!!! The Gold Crown
Leather (Sarcopython) extended its polyps almost immediately after I placed
it in the tank. I look forward to watching him grow. The Lime Green Leather
is doing amazingly well too. I love the color it shows under the Actinics.
My partner says it so nice looking that it looks fake...lol. To me it looks
electric. Thank you once again for your great products
and service." Justin DuPont, Kilgore TX, 7/11/03
"Hi
Gerald, thanks so much for the order! I have to
tell you that people from the "Big Island" can't count! Too many
coconuts fall from tree onto head....... kidding! I got 9 mini
stars instead of 6 and 7 clams instead of 6 .Lots of macros!! I love the
red tang and the yellow tang is awesome! thank you- thank you- thank you!!!!! I will tell my reefer friends about your great business
and how the counting favors toward the customer!" Tom Fancy,
Phoenix, AZ, 7/10/03
"Aloha once again IPSF, my first order with you was quite a success, everything
came quickly, arrived in great condition, and all the critters are thriving
wonderfully. Talk about a tank reboot! So here I am again,, needing
a couple more things and knowing I can trust you to deliver great stuff
again." Christopher Robinson Woodland Hills, CA, 7/05/03
"Tim Hall here. Just wanted to let you know that
my order arrived today in great shape. Boy,
you nearly sent me the whole "farm!" You clearly were very generous
with me, and I am very grateful. Thanks so much!" Tim Hall,
St. Louis, MO, 7/02/03
"I would
like to order your Mix-N-Match special. I got one of these before and was
really happy with it. I think it's time for a booster shot for
the sand bed." Justin DuPont, Kilgore, TX, 6/30/03
"Again, thanks in advance not only for the great product,
but the customer service as well!!!" Michael P. Dean, Orange
Park, FL, 6/19/03
"This will be the second time I have
ordered the Mix 'n Match Special. The Gold Leather
and Anthelia polyps did wonderfully on my last order. Thanks for all you
have done to improve the hobby and help in keeping healthy tanks. I
am sure when I am ready to go with a larger tank I will be placing another
order. Thanks again, you guys are great!" Mark P. Brady, Bonaire GA,
6/14/03
"Hello, I got my shipment
this morning at 10 am. My roomate finally peeled me away from my tank around
3 pm.. All the stuff is fantastic! The Ministars are so cool.
I put everything through the acclimation process. Everything was active
and doing great. Thanks for the little extras too...This is the kickstart
my tank needed. Thanks again, you guys are so great."
Todd Magsamen, 6/13/03, San Diego, CA
"Gerald thanks
for your help. I received everything just fine...
looks good a lot of stuff, you sure do give a lot. I
am very happy. I added everything and after the mud and live
sand settled it looked great I will be ordering in the near future ."
Jim Goldstein, Fairfield, CT, 6/13/03
"Thanks for the
update, I can't
wait to receive the order. The last one was great." Eric
Sweet, 6/11/03, Oakland, CA
"I was very
pleased with my initial order, so I'd like to place a follow-up
order." Mark Sowka,Waxhaw, NC, 6/10/03
"Hi Gerald,
the Tang Heaven is excellent stuff,
thanks a lot." Mirko Tanuredjo, Irvine, CA, 6/08/03
"Hi Gerald! Hal n' Charlie here.
How are things in balmy, tang heaven Hawaii? Lots
of critters showed up here yesterday... We sure appreciate your offering
this critical venue for biodiversity. While many aquarists seem preoccupied
with the "big and beautiful" critters, they really should be concentrating
on more of the little, not-so-pretty guys." Hal n' Charlie
Newell in Waconia, MN, 6/05/03
"Hi: Everything arrived early this am PST. All the critters were in
good shape and were active within minutes of being placed in the tank after
acclimation. Thank you for the prompt service and
great algae and animals." Larry Shaw, Northridge, CA, 6/05/03
"Hi Gerald, Thanks so much for all
your help and the very generous offer! I really appreciate your advice on
seeding the bed. It's nice to be able to get expert opinions on stuff like
this! And you guys have a fantastic company --
I have always been *VERY* impressed with your service, critters and shipping/packaging.
Thank you so much for all your help." Stephanie Edwards,
6/04/03
"I received the package first thing this morning
(call it 9:00 am) and all looks well. It's been
a pleasure doing business with you." Brian Guidry, Livermore,
CA, 6/04/03
"All the
critters arrived safely. Thank you very much for your prompt service. I notice that I received a lot more than I asked for with
each of the packages. Wow - I really appreciate it. Thanks and
aloha," Scott Putnam, Redding, CA, 5/30/03
"Hi Gerald - I just wanted to
write back and let you know that I got the shipment
fine; everything acclimated well; and a big Thank You for the Sarco/toadstool
clone that was attached to the Anthelia. That was a nice surprise, something
I've wanted for a while... Overall, a good deal. I love the small
snails that are so active on my glass, and all of the coral cuttings seem
to be responding well to their new home. Thanks... " Mark Felten, Madison,
WI, 5/30/03
"I received the mix and match order with
mama mia's and baby brittle stars and everything
seems to be doing fine... snails and amphipods breeding like crazy."
Darin Clifton, St. Louis, MO, 5/23/03
"Thanks, you guys are awesome." Glen
Buckner, Biologist, the Conservancy of SW FL, Naples, FL, 5/28/03
"I
just wanted to let you know I received my shipment and as
always everything arrived in great condition. Great packaging, great customer
service, great response times. I couldn't ask for any more! Thanks
for all your help. Best Regards," Tom Dietrich, West Lawn, PA, 5/23/03
"Hi Gerald, Just wanted
to let you know I received my shipment and I couldn't be happier. All
of the critters went right to work. Thank you and I look forward to doing
business with you in the future! Sincerely," Brian Fox, Suffern, NY,
4/10/03
"My shipment arrived right on time. Everything looks great. Awesome job on packing,
thanks so much." Paul Shurmon, Grand Prairie, TX, 4/09/03
"All critters from my previous order are doing great!
Thanks for the good customer service." Gordon Fischer, Valley
Springs, CA, 3/21/03
"Thank you for your quick response.
You folks have an outstanding reputation and I'm
looking forward to doing business with you on a continuing basis."
Hal Mann, Perrysburg, OH, 1/27/03
"Gerald,
I am so very pleased with my order! It has been over a month and I am harvesting
every week to thin out the various macro algae. The amount of 'pods is incredible!
Thanks," Kevin Zari, Merritt Island, FL, 1/19/03
"Hi,
I got your shipment today; just wanted to give you an update. Last night
was the coldest night in 2 years, here in NJ. I got the shipment from Fedex
at 10:30a.m. Upon opening the box, I noticed that the 2 heat packs where
hard as rocks. The water temperature in the bags, was cold- very cold, everything
looked dead. I went thorough the motions and acclimated
slowly (very slowly) amazingly everything "defrosted", and I don't
think I suffered a single loss. Amazing considering the temperature of the
water (I estimate it was about 50 Deg F.).Just letting you know how pleased
I am, your stock must be extremely hardy to survive that trip. Thanks
again!!" Nick Burns, Piscataway, N.J., 12/04/02
"Hi Gerald, I got a new tank up and going and you
are the first vendor I am ordering from to stock it because of your quality
and nowhere-else-to-find products." Brad Gardner, Birmingham
AL, 12/04/02
"Aloha Gerald, This will be my third order
with you, needless to say I have been very satisfied with your service and
products. If you see anything on my order that shouldn't be there feel free
to substitute, I trust your judgement completely." Joe W. Clyde, Langley,
WA, 11/04/02
"Howdy, Gerald,
Just got my second Mix 'n Match special from you guys and once again am
very pleased! The micro-hermits (I love those guys) and snails
are already hard at work. The anthelia polyps are waving around and even
the acropora fragis starting to look fuzzy from its polyps. I can"t
wait for the clams andMama Mia worms to get cranking. Just as the last order,
this one had some bonus materials which is always appreciated...
"Thanks for offering this stuff. Most
people don"t take into consideration that an aquarium should be a complete
ecosystem to be successful. None of the LFS1s in
my area offer any of the essential livestock you provide and
we have no way of building the balance and biodiversity that is required
to successfully keep our little reefs going. Keep
up the excellent service to your customers and the hobby!"
Joel Hutton, Highland Village, TX, 9/26/02
"Your
products are just wonderful!!!" Carmen Towles, Los Angeles,
CA, 9/22/02
"Just wanted to
let you know that everything arrived just fine... The quantity
of Macro algae you supplied was way more than I expected. My refugium should
be full of Red and Gold macro in no time at all. I have already seen the
snails, pods and worms cruising around the sand bed so hopefully they will
start to thrive soon. The Lime Green Leather I got was way nicer than I
expected... it puffed right up under my PC lights. Thanks again for a smooth
transaction..." Tyson Smith, Nashville, TN, 9/06/02
"Everything arrived just fine and is doing great in
my tanks. Thanks again for all the life these critters have brought to my
tanks. I know that the diversity of life is great for any system."
George Saalfrank, Fort Wayne, IN, 9/03/02
"I
received all in good health acclimated and introduced them with great success,
thanks once again." Dr. Mark Davis, Colt's Neck, NJ, 9/01/02
"Hello again. My last purchase has turned out great.
The amount life in my refugium, due to your kit, is amazing.
I didn't think it was possible in such a short period of time. So, I would
like to order more 8 )." Jeff Stein, Woodland Hills, CA, 8/31/02
"Aloha, Gerald! One of your customer's testimonials
spoke of watching all the life running around the tank after one of your
shipments - danged good description as I spent
a fair amount of time just watching the micro-hermits and bristle worms
making their living - fascinating! Thanks very much - I look
forward to doing more business with you in the near future! Aloha!"
Chuck Palmist, Plano, TX, 8/30/02
"I've
searched all around the net and your site is the HIGHEST recommended
so I'm going to go for it!" Calvin Roberts, Joppa, MD, 8/21/02
"Got the package. Everything in good shape. Thanks
for the great service." Charles Moon, Los Angeles, CA 8/20/02
"Thanks again for the quick service and great product."
Li-Lun Wang, Houston, TX, 8/16/02
"Gerald, just wanted
to let you know that as always your shipment arrived
in perfect condition, and we were very
pleased with the quality and quantity of the critters we ordered,
Regards." Mike Imbler, Wichita, KS, 7/25/02
"Aloha.....As usual you were more than generous and everything arrived
in great shape, thx so much." Marcy Everman, Salinas, CA,
7/25/02
"Just want to say that I appreciate you sending
the replacement at no extra cost. I was hoping that you would just replace
a few snails and crabs. But you really went the
extra mile in replacing the entire kit [following the Fedex delay].
Thanks again for the great customer service. I
would gladly shop ipsf again!" Steve Koch, Warner Robbins, GA, 7/25/02
"Aloha
Gerald, I just wanted to drop you a quick note that I received my shipment and I love it!! I am so happy I decided to upgrade to the super-sized Mix
n' Match package. Everything came very well packaged - a testament
to the fact that you really care about your customers and the delicate animals
you send!! I really love the variety and assortment of your package - and
I especially love the Mini-Stars! Thank you for everything - Know that I
will be purchasing from you in the future and also refer all of my reef-keeping
friends...Take care," Susan Ikemoto Ishii, Thousand Oaks, CA, 7/19/02
"Hey Gerald, the Nerites came this morning. Thanks
for the amazing service. You are my snail/crab supplier for life. :) Adam
Parmelee, San Jose, CA 7/19/02
"My
friend ordered Tang Heaven 2 weeks ago and i tried it and my tang loved
it... excellent!! Thank you." Frank Marzella, Brooklyn,
NY, 7/08/02
"Once again you
guys are the greatest. Thanks." Beth Harrision, Newhall,
CA, 7/07/02
"Last order was excellent, thanks." Kevin
Buch, Naperville, IL, 7/5/02
"I'm
very pleased with everything I received. My son was very excited
to see the sand bed clams burrow into the sand. Everything seems to be doing
very well. Thank you for your business. I look forward to future transactions.
Mark Vigil, Santa Fe, NM, 07/04/02
"Received
everything early today and was very pleased. Thank you for the great service!"
David Piperno, Bloomfield, NJ, 7/03/02
"I just finished putting everything
into my tank. All I can say is WOW! I got exactly what I ordered
(now-a-days that is a major accomplishment), I got more of most things...worms,
pods, crabs! You have yourself a client for life, for whenever I need anything
you offer! Thanks, Kirk Frey, Farmington Hills, MI, 6/28/01
"Just wanted to let you know
my tang loves the Tang Heaven Red, he turned into a plump looking fish in
2 days. Gave some to my friend and his did the same thing. Thanks
for a great product." Renee Lannana, Brooklyn, NY,6/28/02
"I've heard many, many good things about you and your
company. Keep up the great work!" Rose Knight, 6/28/02
"Gerald, Great stuff yet again.
Everything is perfect. Thanks!" Eric Tucker, Columbus, OH,
6/15/02
"I have ordered from your
(Mix 'n Match) previously and was incredibly pleased with your products!
I truly believe your Wonder Mud and Live
Sand Activator are what has made my 55 gal set up thrive. My friends and
reef buddies are blown away by all the bio-diversity I have and I've only
been set up for about 6 months now." Kris Payne, Farmington,
CT, 6/07/02
"Aloha, Gerald.
Everything arrived alive 30 minutes ago. Great package, everything looks
great!" Albert B. Jeffers, Ft. Lauderdale, FL, 6/07/02
"Thank you again for all your help and keep up the
GREAT work!!! I noticed my Hawaiian Turbo snails were breeding
today... just 24 hrs. in the tank and I saw 2 shooting sperm and one shooting
eggs... I will be ordering from you again when I set up my 65 gal. Reef
tank next year!!!!!" Your VERY SATISFIED customer, Michael Whitt Huntsville
Al, 5/31/02
"Gerald,
I received the Mix 'n Match Special, (plus the tang heaven gold) this morning.
Everything was in great shape. You exceeded my
expectations! Thanks so much!" Kevin M. Mickey, Berwyn,
IL, 5/31/02
"I was so pleased
with my last order from IPSF I am ready for my second order,
this time to stock my new refugium. The Anthelia polyps I received as part
of my last order are unbelievable! In little over a month the colony has
more than quadrupled in size. It is just stunning to see how quickly this
coral has grown. I am just about ready to start taking cuttings from the
colony to share with others in my area." Jay Ribak, Nashua, NH, 5/22/02
"Gerald, Once again your products have blown me out
of the water!! Everything is alive, and going about the job of cleaning
up my reef tanks. Thank you." Andrew Baikie, Brick, NJ,
5/17/02
"Perfect! Just to let
you know how happy I am with the order. Everything came in fine shape, so
much life! For what the 7th time. Thank You." Robert Oba,
Saratoga, CA, 5/04/02
"2 for
2. Got another order today and everything is perfect again. You've found
a new loyal customer. Thanks!" Erik Tucker, Columbus, OH,
5/04/02
"Hi there!
Just wanted to let you know that everything is kicking now. The refugium
is bursting with life, literally (everything inside is wiggling, including
newborn amphipods), the Anthelia polyp is growing like insane and all seem
happy and healthy.Thanks! =))))" Ania Bulas, La Jolla, CA,
4/26/02
"Hello Gerald, I wanted you to know the reshipment
of my order arrived today and everything was in great shape! Thank
you again for your prompt handling of the FedEx problem I had with the original
shipment last week. Again, this is just one more reason I'll continue to
recommend others order from IPSF! Your customer
service is outstanding!! Warmest Regards," Tom Dietrich,
West Lawn, PA, 4/25/02
"I received my shipment Friday and it was
great. The packaging was awesome. Everything survived and is
in the aquarium and flourishing. Thanks for the extras... I will be ordering
another Mix 'n Match soon." Kurt Roux, Arlington, TX, 4/20/02
"Got my delivery and couldn't be more pleased. You'll
be hearing from me again soon." Erik Tucker, Columbus, OH, 4/20/02
"Hi Gerald, I love your product! They are such excellent
live stock I needed to order more." Thanh Ha, Oakland, CA,
4/17/02
"OK -- ready to order. And
YOUR supersize special is WAY cooler than what Arby's, Burger King or Wendy's
has to offer!" Rebecca Dimmick, Essington, PA, 4/15/02
"I am a repeat customer - who once had 6 Strombus
snails and now easily have more than 100." Mark Jacobsen,
Washington, DC, 4/15/02
"My
Mix 'n Match special came today and I am deliriously happy. I
will be enlarging my refugium in a couple of weeks and will give you a call
about that! Thanks again for making me ecstatic!"
Nancy King, Sleepy Hollow, NY, 4/12/02
"Howdy,
once again from Colorado! Weather is warm, and its
time to recharge the Reef. Please send me one SuperSized Mix-n-match. Thanks
in advance for what I'm sure will be another excellent order."
Larry Brubaker, Longmont, CO, 4/02/02
"Aloha Gerald!
I'm really looking forward to getting the shipment. Thanks
for providing all these wonderful animals/critters/etc."
Kate Wurm, Austin, TX, 3/16/02
"The
shipment arrived in fine shape. I am extremely pleased with the assortment
you sent. Will definitely order again." Mark Dunlap, 3/15/02
"Hello! I'm enjoying my last order tremendously. My
little food-generation tank is as much fun as my big one. I like
watching all the small creatures, and seeing the baby strombus growing is
wonderful. I see the trocus snails growing. They're much more fun than the
astreas: more colorful and more active. They also seem to spout some white
stuff out of a tube from time to time. Is that a spawning?" Jon Bertoni,
3/15/02
"I just received my
shipment today from IPSF and everything arrived healthy and alive...Thanks
so much... I will order again from your company. It also arrived
when you said it would. Thanks again," Patricia Richards, Carrollton,
GA, 3/15/02
"Your diversity
is so great, I'm back again for my refugium!!!" Michael
Elniski, Niagara Falls, NY, 3/11/02
"Thanks
for a great site..." Patricia Richards, Carrollton, GA,
3/07/02
"I would like to order
my fifth Mix and Match special. Good stuff that you cannot get anywhere
else for the price." Michael Nassenstein, Grovetown, GA,
2/26/02.
"Gerald: Just a quick
note to let you know that I am thrilled with the 2 orders that I received
from you last week. Everything arrived in perfect condition and my tank
is doing beautifully. I am setting up a refugium this week, and
I would like to add a supersized MIx 'n Match Special to get it going properly."
Steve Sermonet, Nashville, TN, 2/25/02
"I
took a look at the reef early this morning and realized that there are many
many of your mamma mia worms in the sand bed, among
the rocks, living on the powerheads, etc... These are all (I assume) decendents
of the few that I received from you a couple of years ago in one of my previous
orders. Like the mini brittle stars they
are everywhere now!" Jon Simmons, Burlington, MA, 2/19/02
"Hi
Gerald, I wanted to know what was in Coral Heaven? I fed the gold crown
coral that arrived yesterday with it tonight and watched my two brittle
stars lunge from their rock hiding places in full light and scramble across
the sand to get everything that the coral didn't. The worms never had a
chance. As someone who has raised saltwater fish for over thirty years,
I had low expectations. It was, after all, a sampler I thought... I was awed by the quantity of product in the packages...
Now all I want to do is order the items that I didn't select the first time
around, along with some of those that I did. I will be placing another order
in the near future. I will never hesitate to purchase from IPSF. Thank you
for a great product. P.S. The happiest yellow tang
that I have ever owned became a lot happier when the Tang Heaven red hit
the tank. Now I have to convince him to eat the other food too."
Frank Lisak, Pittsburgh, PA, 2/07/02
"I
have ordered from you guys before and I was extremely impressed. My office
tank is unbelievably healthy. I'd like the same treatment for
my show tank at home." Ethan Tsai, Boulder, CO, 2/7/02
"Aloha
Gerald; As always I'm impressed. THANKS."
Ron L. Knochel, Washington, PA, 1/30/02
"I've
always been extremely pleased with your service and products,
thanks in advance for my order." Shawn Williams Odessa, TX , 1/30/02
"Aloha Gerald, everything arrived in fine shape...I
appreciate your packing and labeling efforts... All the best."
Pete Susca, Wethersfield, CT,1/29/02
"
I have heard a lot about you guys and it's all good." Sanjib
Dinda, Jamaica, NY, 1/24/02
"I
received my 9 for $99 Mix and Match yesterday. WOW! I could not believe
how everything was so plentiful, colorful and lively. I just
would like to say thanks! I have never ordered from any online service before.
The reason I picked your site is that I just felt so comfortable after reading
all of your positive feedback. Your staff hand held me throughout the whole
transaction from ordering and questions to FEDEX tracking." Lance Evans,
Magnolia NJ, 1/17/02
"Gerald,
the first order worked out so well that I am ordering another Mix and Match
special to stock my refugium! Thanks again!" Jaye Armstrong
Plano, TX, 1/16/02
"I received
it this morning. Thank You! Beautiful specimens." Lyle Anderson,
Chappaqua, NY, 1/11/02
"I would like to order my fourth Mix and Match
special. Thanks for your great service." Mike Nassenstein,
Grovetown, GA, 1/08/02
"I have received the order and everything
looks wonderful! The Live Sand Activator and WonderMud were particularly
amazing. There's a lot of animals in there!" Jonathan L
Bertoni, Fremont, CA, 01/04/02
"Just
a note to let you know that the last mix and match special I received over
a year ago was excellent. The Strombus Grazers reproduced in my refugium
almost immediately, they multiplied from 6 to well over 30. Six
months after adding the order to my tank I discovered juvenile Trocus Grazers
in my sump; I counted over 2 dozen of them cleaning the glass. Even the
young ones are cleaning machines.The Trocus Grazers
have to be the best snails on the market. I am waiting for the
Sea Bunnies and Spaghetti Worms to come back in stock. I am considering
the mini-stars for my next order because there is no room left on this order.
Thanks." Peyton R. Donald, Fayetteville, NC, 12/29/01
"Gerald- Just wanted to say thanks for the
order that was shipped out last month. The yellow tangs loved the Tang Heaven
and the snails have since laid eggs (I've counted about 66 eggs in those
pouches). Thanks for your excellent products." Gary Yip,
Castro Valley, CA, 12/28/01
"I
received my shipment right on time as promised, and talk about diversity.
I ordered the 9 for $99 deal with two supersizes and couldn't be happier.
The snails and hermits are wonderful and went right to work. The bristle
worms dove right in and are working hard on the sandbed. The clams are very
neat to watch as they move by the one foot. The Live Sand Activator package
is well worth the money. I used a magnifying glass on it and there was tons
of life in it. Also, all kinds of extra stuff in
every bag I received. Above all, their
customer service receives an A+++. Thank you IPSF." 12/13/01
Dave Downing, Brea, CA, 12/13/01
"Hi
Gerald, I'm back again to order more." Anthony Wong, Irvine,
CA, 12/13/01
"Heard a lot of
good things about IPSF on several reef discussion boards. Thought
I'd put in the following order. James Washburn, Indianapolis, IN, 12/12/01
"I received my 9 for $99.95 order today in excellent
condition. No loss whatsoever. All the hype you print on your web page is
not just hype, it's fact. This is just the bio-diversity I wanted
for my reef tank. And thanks for the extras. There were extra clams, snails,
bristle worms and 'pods. You are now on my short list of vendors to recommend
every chance I get. Thanks again." Will Steuer , Mishicot, WI, 12/06/01
"Hello again.
Once more I would like to replenish my sand beds with your (top notch) kits."
Michael O'Brien, Sumner, WA, 12/1/01
"Just
wanted to let you now that in the 8 months since I received my order my
Strombus Grazer population has exploded from 6 to about 50. I
am guessing I have about 3 generations living right now. I hope to order
another 9 for $99 special soon. Thanx." Jonathan Pac, Lutherville,
MD, 11/27/01
"Glad to report
that the 9 for $99 worked out great. After 5 weeks, results are astounding.
I am surprised at how my emphasis has shifted to looking at the reef tank
as not a fish habitat, but a more diverse, complete eco-system. Thanks !"
Jim Morton, Walnut Creek, CA, 11/26/01
"I received my order today right on schedule per Fedex
and I am very pleased with your service and my
purchase. I recieved everything I ordered and more. Thank you
for the extra 'pods and bristle worms. The Wondermud was full of life as
was the Live Sand Activator. I couldn't be more pleased with your service.
I will order again soon. Best regards, Galen Thomas, Nederland, TX, 11/14/01
"Hi Gerald, I received the order on Friday - excellent
as usual, I put it into my new 30 Gallon refugium and can't believe the
life that has been introduced - I'm going to let it all settle
down for a couple of weeks, but I'll be back again soon for some more of
your excellent products. Many thanks." Steve Illingworth, Belmont CA,
11/12/01
"Hello - I know I've thanked you
over and over again, but just one more time! The
detritivore kit you sent me last May has literally stocked my tank. First,
the Strombus snails started breeding, I've traded out maybe 90 from the
six I got originally. They're on their third generation in several tanks
now, across the country. Now, my first round of dime sized baby Turbo snails
is awaiting trading... I feel like I hit some kind of reef jackpot. In every
trade, I mention where I got the parents. Least I can do. So, for what it's
worth, THANK YOU FOR THE BEAUTIFUL TANK! Charlotte Hanks, Boston MA, 11/11/01
"A friend of mine (Dave Bayne)
has ordered from you a couple of times. After seeing
all the life in his tank I just have to place an order." George
Rissmann, Wildwood, MO, 11/09/01
"Gerald, Thanks so much. You
guys still have the best service anywhere, and I am so glad you were able to customize my order for
what I needed. I said I had a problem (even though I was wrong) and you
fixed it immediately. Whenever I need stuff that you sell, I will buy it
from you. I am going to reefs.org right now to post about how great you
are. Thanks again, Richard Ross, Alameda, CA, 11/02/01
"Everything arrived in perfect shape." Rhonda Millstone, Phoenix, AZ, 11/02/01
"You guys are fabulous! I received my 2nd order from
IPSF and everything arrived in great shape. Your
packaging is incredible. I will be placing more orders in the future for
sure!" Tom Dietrich, West Lawn, PA, 11/01/01
"I
bought a Reef Tank Tuneup from you just a month ago. The
strombus snails are already reproducing in my new tank! I was
cleaning my tank glass tonight and almost scraped the egg sac off the glass.
I look forward to watching them grow. Thanks very much. Everything
you said they were and more. Way to go IPSF. Will recommend you to others."
Clint Hunt, Springfield, MO, 10/27/01
"I appreciate it very much that you were able to accommodate
my needs; your company has been the best so far compared
to my experiences from other companies in the past." Del Armstrong,
Lake Elsinore, CA, 10/17/01
"I
just want to thank you again. I have never seen customer service via e-mail
as efficient as this. IPSF is definitely A+ in my book. Everything looked
beautiful and there was much more per bag than I imagined." Brian
Davis, Tomball, TX, 10/12/01
"Hello again- I'd like to place another order,
I loved your first order so much, I needed to get more for my other tank."
Marie Kelly, Millersville, PA, 10/02/01.
"Hello Gerald, Just wanted to e-mail you to let you
know my package arrived safely today. I've
got to tell you, I'm SO IMPRESSED with that WonderMud. My gosh, there are
so many different worms and things in that stuff! I'm glad I
ordered some extra! Even the Live Sand Activator had a couple tiny worms
and things in it. Thanks again for your prompt shipment and terrific customer
service. Warmest Regards, Tom Dietric." 9/26/01
"I received my order on Friday. It was great. Packed extremely well,
all critters alive and kicking. Thanks for the attention to detail, and
for the excellent shipping details..." Chris Kovaly, Dillsburg, PA,
9/24/01
"I have to say,
this is the first time I have ordered mail order and everything that people
have said on the net about your company has been dead on. It
has been a pleasure doing business with you! You've got my business and
I plan on spreading the word. Thanks!" Chuck Timmers, West St Paul
MN, 9/20/01
"Got the MiniStars in perfect
yesterday! They quickly settled into the sand bed and started stirrin'!
Thanks for taking care of that for me. Also,
just wanted to let you know, the lime green leather is outstanding! It has
doubled in height in the one week that I've had it. I've never seen a leather
grow so fast!!! The gold crown is doing great, too. It had its polyps fully
extended within five minutes of being put in the tank. I'm totally pleased
with the coral frags! Thanks again." Heath Martin, Glasgow, KY, 9/20/01
"Gerald, That is awesome service! Thank you very much,
I will be a lifetime customer." John McCoy, Overland Park,
KS, 9/17/01
"Gerald, Excellent,
I look forward to the new additions. I really want to thank you as well for your work towards
saving the reefs and making this hobby an ethical and sustainable one!"
John McCoy, Overland Park, KS, 9/06/01
"Thanks
for the bugs! A few weeks ago I received your Amphipod Breeding Kit.....
they are doing great! I've got bugs every where." Al Nuckols, Floyd,VA, 8/30/01
"Dear Gerald: On August 13, 2001, I ordered 12 Strombus
grazers from you. I was thrilled with the quality of packaging and obvious
care taken to get my order safely to my house.
The grazers have been in my 55 gallon reef
tank for 10 days and I have already noticed four egg sacks with approx.
five baby eggs in each attached to the glass behind a powerhead. My whole
neighborhood has been in my house checking these little guys out!
I am really excited about having the Strombus Grazers
breed in my tank. Michael Dube, Manchester,
NH, 8/27/01
"Just a note
to let you know that I have received my order. The
shipment was well packed, arrived in perfect condition and on time. All
the critters are in good shape and look healthy. I noticed that your company
sent more than I ordered on most items. Thank you!
I am looking forward to doing business with you again in the future. Sincerely,
Carole de Ibern, Largo FL, 8/23/01
"Aloha
Gerald, I would like to place an order for a mix-n-match with 2 supersizes.
I think this is my fifth order with you guys. Your
products are excellent, and it gives me a warm fuzzy feeling to support
a sustainable captive breeding enterprise." Dan Lee, Santa Clara, CA,
8/20/01
"I received my Mix & Match yesterday as promised w/Supersize.
Everything is fine... this is my second order... and I intend to keep working
with you. Thank you." Jerry Hughes,
Ft. Wayne, IN, 8/16/01
"The
9 for 99 was a great deal and I love all the critters. Everything looked
great. It looks like I will be a repeat
customer." Justin Wiley, New Orleans, LA, 8/12/01
"Thanks. I got my order and everything was live and healthy.
You do a wonderful job." Peg Evans,
Kirkland, WA, 8/12/01
"Hi
Gerald, Just wanted to say thank you. I have had everything in my tank for
10 or 11 days now and everything is doing great. My hair algae is almost
completely gone. The snails are awesome. All are cleaning everything."
John Friend, Washington, MO, 8/06/01
"The Live Sand Activator you sent us about eight months
ago did wonders for our 75 gallon reef tank.
I was just starting out back then so it sure
did help to have a place like IPSF to give us the head start I needed. The
polychaetes have done a great job for my sand bed and are loads of fun to
watch. The Amphipods provide great live food for my animals, and all of
the species of snails are doing excellent. I even gave four Strombus Grazers
to my old history teacher's mini-reef and sure enough they reproduced within
a month. His tank now has tons of those guys! Same with my tank! Ever since
we got those snails and your MicroHermits we haven't had a single algae
problem. Not to mention the coralline algae all over our live rock from
your Booster Frags. The Coral Heaven has been great for all of my corals,which
really make my tank shine. If it weren't for IPSF, it wouldn't have been
half the tank it is today. I've seen
just about every livestock site out there on the Internet, and not a single
one compares to IPSF. Thank you so much for your great service! Jamie Deal, Norfolk, VA, 8/01/01
"Hi Gerald,
I was very pleased with my first order and I'm on my 2nd [Mix 'n Match]."
LaRae Eisele, Farmington, MN , 8/01/01
"Thank you for a great product, I ordered the 9 for
$99 for my reef tank.. It is a great way to kick start a reef.
I would like to order another 9 for $99 for my refuge. Gregory Linton, Crownsville,
MD, 7/25/01
"I am very impressed
with your webpage and products. Always glad to support captive
propagation. Here's my 9 for 99 order." Justin Wiley, New Orleans,
LA, 7/19/01
"Gerald: Products
arrived even earlier than last shipment...wow you guys amaze me, so consistent,
wonderful USEFUL animals and fauna...and it seems like you guys always "count" in favor of the customer
when it comes to ordering 6 of something and getting a "bakers dozen"
of 8 !! Thanks so much and I am sure I will be back and Will tell
all "newcomers" on the lists...if they haven't heard of you all...they
will Now!" Gene Murphy, Midland, MI, 7/13/01
"Aloha Gerald, Once again, you guys are awesome.
Please send [another order of Tang Heaven]..." Dave Harrison,
Toluca Lake, CA, 7/12/01
"Gerald,
I would like to order a second mix and match package. I won't need any Strombus
Grazers, as I now have around 30 egg sacs and over a hundred eggs ready
to hatch! All from my original 6 specimens from ipsf. I also
won't need any Reef Amphipods, as I now have hundreds in my tank from my
original order. Your 9 for 99 really made my tank come alive." David
Isaac Anthony, NM, 7/08/01
"I got the order today. This is my third order with you
and once again I am very happy. Thanks!!!" Justin Phillips,
Alameda, CA, 6/29/01
"My original
Reef Tune-up kit has been doing a great job over the last year. I love those
Trocus snails and had various Strombus Grazer hatchlings throughout the
year. This new order is to restock my tank (snails)